Refund & Exchange Policy
At Egyptina, your satisfaction is important to us.
Please read our policy carefully before making a purchase.
1. Exchange Only
We currently offer exchange only, not refunds.
2. Exchange Period
You may request an exchange within 48 hours from the date of receiving your order.
3. Product Condition
To be eligible for an exchange:
• The item must be in its original condition (unused, unwashed, and undamaged).
• The item must be returned with its original packaging and tags intact.
4. How to Request an Exchange
To request an exchange, please contact us via Instagram:
📩 @egyptina.eg
Please include your order number, full name, and reason for exchange in your message.
5. Non-Exchangeable Items
For hygiene reasons, certain items may not be eligible for exchange (such as accessories or intimate wear).
6. Shipping Fees
Customers are responsible for the shipping cost of sending back the product unless the exchange is due to a wrong or defective item.